The Reset Room was founded by Reesha D’Mello and Varenya Prasad, two mental health professionals who shared the same vision: to create a counselling space that genuinely honours healing, growth, and authenticity.

After working within the mental health and wellbeing sector, we began to notice a difficult truth; spaces meant to support healing often became the source of stress, burnout, and emotional harm. We witnessed environments where counsellors themselves struggled, where clients were not always met with compassion, and where gender-affirming and trauma-informed care was still treated as an afterthought rather than a fundamental necessity.

We knew we wanted something different.

A space where people could reset.

A space built on respect, safety, dignity, and empowerment.

A space we wished we had when we needed support.

So we created The Reset Room! A calm, affirming, inclusive and client-centred practice grounded in evidence-based care, gentle guidance, and genuine human connection. Our mission is to help individuals find clarity, rebuild emotional safety, reconnect with their identity, and begin again in a way that feels empowering and true to who they are.